You have no items in your shopping cart.

Mobile mode

NB: Latest Covid info Click Here. Open for Virtual Appointments Click Here. Store Appt's will resume as soon as allowed.  

 

 

x

Coronavirus Covid-19 Update 20/12/2020

Office Open for Virtual Appointments, Sales and Customer Service. Store opening reviewed prior to 4th Jan 2020.  

Due to the latest Government announcement we are unfortunately unable to have in-store appointments until we know more about the situation with non-essential retail.  

Our Showroom is therefore closed however our office service is open and we are available by phone 08451283456, by chat and email ( support@deluxdeco.co.uk ) and we can offer virtual tour of products via WeChat video or Facetime or other video calling apps. This way you can still get a good view of potential products and we are happy to dicuss and guide for any potential purchases.  Open 10am - 5pm Mon-Frid.

Our order times at manufacturing at China side are generally unaffected however they are working at full capacity. Our ability to recieve and deliver goods is also generally unnafected. The time stipulated on the products is accurate and as expected and we do not anticipate further problems with this timeline. 

Best Regards, Colin and Graham from Delux Deco Ltd. 

Coronavirus Covid-19 Update 02/12/2020

Showroom Open by Appointment. 

Current orders not affected but pre Xmas orders with some delays. 

This is due to the Christmas rush being much larger than normal with a huge increase in global demand and supply chain disruption caused by coronavirus and pre Brexit stock piling. The situation is unprecedented and in the twenty years we have been importing goods we have never had a container due in well in time for Christmas that has been delayed until after Christmas. The owner of Felixstowe Port, Hutchison Ports blames pre-Brexit stockpiling and the pandemic for the delays. 

The longer term effect is that this combined crisis has caused a threefold increase in shipping costs this month alone and this will unfortunately will result in price rises for us and other retailers. As mentioned on the BBC news: “Businesses say a global shipping crisis is causing freight costs to soar and UK consumers may soon see price rises for imported goods.

We expect reliablity of orders to improve shortly after Xmas. 

Coronavirus Covid-19 Update 02/11/2020

Office Open for Virtual Appointments, Sales and Customer Service. 

Sorry we are unable to do Store-Visits between 5th Nov - 1st Dec 2020. Open from 2nd December by Appt.

Dear Customers,

Due to the latest Government announcement we are unfortunately unable to have in-store appointments until 2nd Dec or as per Government advice. 

Our Showroom is therefore closed however our office service is open and we are available by phone 08451283456, by chat and email ( support@deluxdeco.co.uk ) and we can offer virtual tour of products via WeChat video or Facetime or other video calling apps. This way you can still get a good view of potential products and we are happy to dicuss and guide for any potential purchases.  Open 10am - 5pm Mon-Frid.

Our order times at manufacturing at China side are generally unaffected however they are working at full capacity. Our ability to recieve and deliver goods is also generally unnafected. The time stipulated on many products of 9-15 weeks is expected as normal and we do not anticipate further problems with this timeline in the current climate.

Best Regards, Colin and Graham from Delux Deco Ltd. 

Coronavirus Covid-19 Update 30/07/2020

SHOWROOM Open by Appointment 7 Days. Book an appointment here: https://www.deluxdeco.co.uk/appointment

Just let us know the date and time you request. Only available times show and they are one hour slots. Dont worry if its takes more than an hour as we have factored this in and 2 sets of customers at a time is no problem. We ask that until we fully come out of lockdown and things improve that we also follow some basic guidelines for the protection of all. 

-Max number of persons is 4 Adults or 2 Adults and 2 Children.

-Please wear face masks (we can supply) Gloves are optional but we also can supply.  

-Maintain a social distance of 2m

-If you do have young children please manage them as best you can ( we understanbd thats not easy at times ) please. Sorry about that. 

We have hand gels in store for your convenience.  

We are also available by phone 08451283456, by chat and email ( support@deluxdeco.co.uk ) and we can offer virtual tour of products via WeChat video or Facetime or other video calling apps. This way you can still get a good view of potential products and we are happy to discuss and guide for any potential purchases. 

Our order times at manufacturing side are unaffected as they are working now at almost full capacity. The time stipulated on many products of 9-15 weeks is expected as normal and we do not anticipate further problems with this timeline in the current climate.

Ports and our delivery partner are still functioning and we have no reason to expect this to change.

We as I’m sure you do very much look forward to the time of normal life or as near normal as possible and we wish you all the best. 

Coronavirus Covid-19 UPDATE to 24/03/2020 to 25/05/2020

We would just like to reassure our customers that we are doing everything we can to take care of our people and customers during this difficult time.

We are a growing and extremely healthy business and we are open although conducting ourselves in a manner so as to comply with Government guidelines and reflect the current risk environment, for the protection of all.

Our Showroom is closed however our office service is open and we are available by phone 08451283456, by chat and email ( support@deluxdeco.co.uk ) and we can offer virtual tour of products via WeChat video or Facetime or other video calling apps. This way you can still get a good view of potential products and we are happy to dicuss and guide for any potential purchases.  Open 10am - 5pm Mon-Frid.

Our order times at manufacturing side in China are unaffected as they are working now at almost full capacity. The time stipulated on many products of 9-15 weeks is expected as normal and we do not anticipate further problems with this timeline in the current climate.

Ports and our delivery partner are still functioning and we have no reason to expect this to change.

This is an extremely worrying situation however we will get through this together and emerge stronger than ever! This thing will be beaten..

Best Regards, Colin and Graham from Delux Deco Ltd.