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Full Refund 

We know its a little tricky to buy furniture online and that's why you have the option to try the furniture in your home and return the goods if not completely satisfied. 

IMPORTANT: Please request material samples to avoid finish colour issues. These are availbale to order on each product at the bottom of the description. Fabric samples are FREE and leather books incur a small security depsit,  which is refundable with postgage paid. 

We hope you will be delighted with your purchase, but if you wish to return the item, we aim to make it as quick and convenient as possible. If for any reason you are dissatisfied, you may return the item by notifying us in writing within 14 days of receipt of the goods. Please see our Terms & Conditions for full details. 

Returns are FREE for notifications within 7 days, thereafter a returns carriage charge will apply, based on the actual cost of carriage by our supplier. Usually the cost of return after the 7 day period is £75 for large items and £55 for small items. 

Any goods to be returned must be repackaged in all the original packaging and in the manner as when received and in the original box received or similiar. Items a that are not boxed are not acceptable as liable to incurr damage. The goods need to be unused ( to the extent needed to asses the product - as if testing and to the extent needed to assess the product in store ) new condition and packaged to the same standard as when received. 

In the unlikely event of a return please inform us with the details within 3 days, latest 7 days or as soon as possible by emailing service at support@deluxdeco.co.uk

 

 
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