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About Us

 

Welcome to Delux Deco!

The home of designer corner sofas and furniture for the home. Everything we do comes direct from the factory and we offer discounts of up to 60% off. By cutting out the middlemen and attempting to keep in stock what you might want, we can make your goods on demand and all the savings are passed to you. It can take a while for goods to arrive, but furniture is an investment and we want you to have absolutely the best value and quality possible. If you're still not convinced why not see for yourself. Visit our showroom where you can see samples of our furniture ranges and all the optional finishes that we offer.

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Returns & Exchanges

We hope you will be delighted with your purchase, but if you wish to return the item, we aim to make it as quick and convenient as possible. If for any reason you are dissatisfied, you may return the item by notifying us in writing within seven days of reciept of the goods. All goods must be repackaged in all the original packaging and in the manner as when recieved and in the orginal box recieved. The goods need to be in exactly same condition, New and packaged to the same standard as when received.

  • NB: Applies to mainland UK. The carrriage is the responsibility of the buyer for returns outside mainland UK.
  • Please inform us with the details by calling customer service 0845 1283456 or emailing support@deluxdeco.co.uk within the 7 days or receipt of the goods.
  • We may ask for pictures of the goods repacked so that we can arrange for the pick up ASAP.
  • We apologise for any inconvenience however we aim to make the exchange or return as smooth as possible for both parties.

 

 

We apologise for any inconvenience however we aim to make the exchange or return as smooth as possible for both parties.

  • Please check your items are undamaged upon delivery
  • Inform us as soon as possible should you wish to return the item/s
  • Please check the items is in its original condition
  • Please retain all the original packaging and repackage the item for return

If the item is not in its original condition or in used condition or not in all the original packaging, we are unable to accept retruns.

NB: Refunds Apply to:

  • Orders placed for goods online and in-store and in the standard selection of fabrics and configurations on the Delux Deco website, or Applies to mainland UK. The carrriage is the responsibility of the buyer for returns outside mainland UK.
  • Orders for sofas in any fabric from the respective supplier, however all in one colour finish ( not mixed cushion colours ) and in a common colour choice, covering any grey tones, brown tones, wheat or ivory tones and any natural colour tones. This is to ensure that we are able to resell any returned item and therfor the most common colour choices as shown on our website under each product.
  • Orders placed outwidth this selection and in bright colours or combination colours are classed as custom and not cancellable.
  • Please email us on support@deluxdeco.co.uk if you are unsure wether your selection will retain the complete refund policy rights.
  • Your statutory rights are not affected.

Refunds which are will be processed within 30 days and debited to your credit card or bank account.



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